Quality is defined by Standards and Management by Quality!


Total 2013 U.S. training expenditures was reported 55.4 billion USD while the year before was 55.8 billion[1]. This is a huge amount and while we make management accountable for every cent, they will need to ensure training delivery meets the expected quality. How the management can ensure that training adds value is to apply standard based management of training programs.

We come up with this course to address the “research-based” needs of human resource development for quality assurance of training projects. This comprehensive training workshop will ensure the participants gain a change in their performance and not only some useful information.

 

General Notes:

  • As an open course, this program is offered in specific destinations. However, as an in-house training it can be offered at any part of the globe.
  • This Program can be integrated with any other program in the same category and for a 10 days course, client will get benefit of two days discount paying only for eight days.
  • Accord Worldwide can offer this training in other languages than English, please contact us for your needs.

 

 

This training will help you to learn:

  • Why people need to learn?
  • Differences between a training project and other projects
  • Defining quality
  • Ways to measure quality
  • Setting standards
  • Implementing standard based management
  • Total quality concept for development projects
  • Designing tools for quality measurement and improvement

 

What Participants Receive?

  • A DVD with all the training material and extra-curricular learning material
  • Workshop handouts
  • 12 months FREE advice and support for any relevant questions and queries
  • Free membership to get free learning material

This course is necessary HR Managers as well as any level of management, team leaders, directors, CEOs, board members, business owners, and project manager. It also helps Consultants, and freelancers.

Training fee includes the course certificate, training materials, lunch and refreshments one social program at the end of the training and tuition fee.

Not included in the fee are: Visa Costs, Airfare cost, Accommodation, Travel Insurance, Dinner and any personal expense of the participant.

Please note that for groups, different destinations and in-house training we offer significant discount and we encourage you to contact us for a quotation.

 

Course Curriculum

Day One
• Principles of human learning 00:00:00
• Definition of quality 00:00:00
• Applying quality in human performance 00:00:00
• The sub-conscious level and its role in performance 00:00:00
• Challenges in quality management 00:00:00
Day Two
• Relating work to vision! 00:00:00
• Communicating about quality 00:00:00
• Defining standards for training projects 00:00:00
• Set your own standards 00:00:00
• Characteristics of a standard 00:00:00
Day Three
• Tools for quality assessment and management 00:00:00
• Task analysis for training programs 00:00:00
• Action plans for quality management 00:00:00
• Resources for quality management 00:00:00
• Stakeholder involvement and communicating your quality management practice 00:00:00
Day Four
• Ranking and scoring 00:00:00
• Analysis of quality assessment data 00:00:00
• Applying quality in human performance 00:00:00
• Direct observation 00:00:00
• Using secondary sources 00:00:00
• Interview guides and checklist development 00:00:00
Day Five
• Continuous performance quality control and management 00:00:00
• Participatory practices for performance quality assurance 00:00:00
• Working with resource limited and insecure areas 00:00:00
• International examples from other industries 00:00:00
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