Quality is not good; it is NECESSARY!

Our good intentions of relief and development work is not enough. What we do must be relevant to the target beneficiary needs and up to the expected quality. The problem is that quality is a broad term and we need to set measures that can be standards for quality assessment. While each industry has its own standards and criteria, for relief and development projects we have to realize the approach for setting quality standards or adopt globally accepted standards and adhere to them.

We come up with this course to address the “research-based” needs of development workers and managers for quality assurance for development projects. This comprehensive training workshop will ensure the participants gain a change in their performance and not only some useful information.


General Notes:

  • As an open course, this program is offered in specific destinations. However, as an in-house training it can be offered at any part of the globe.
  • This Program can be integrated with any other program in the same category and for a 10 days course, client will get benefit of two days discount paying only for eight days.
  • Accord Worldwide can offer this training in other languages than English, please contact us for your needs.



This training will help you to learn:

  • Biases of rural development
  • Defining quality
  • Ways to measure quality
  • Setting standards
  • Implementing quality based management
  • Total quality concept for development projects
  • Designing tools for quality measurement and improvement


What Participants Receive?

  • A DVD with all the training material and extra-curricular learning material
  • Workshop handouts
  • 12 months FREE advice and support for any relevant questions and queries
  • Free membership to get free learning material

This course is necessary for any level of management, team leaders, NGO directors, CEOs, board members, business owners, and project manager. It also helps Consultants, and freelancers.

Training fee includes the course certificate, training materials, lunch and refreshments one social program at the end of the training and tuition fee.

Not included in the fee are: Visa Costs, Airfare cost, Accommodation, Travel Insurance, Dinner and any personal expense of the participant.

Please note that for groups, different destinations and in-house training we offer significant discount and we encourage you to contact us for a quotation.


Course Curriculum

Day One
• Principles of relief and development work 00:00:00
• Definition of quality 00:00:00
• Applying quality in development 00:00:00
• Challenges in quality management 00:00:00
Day Two
• Communicating about quality 00:00:00
• Defining standards 00:00:00
• Set your own standards 00:00:00
Community Scorecards 00:00:00
Day Three
• Tools for quality assessment and management 00:00:00
• Action plans for quality management 00:00:00
• Resources for quality management 00:00:00
• Stakeholder involvement and communicating your quality management practice 00:00:00
Day Four
• Ranking and scoring 00:00:00
• Analysis of quality assessment data 00:00:00
• Integrating total quality concept in development 00:00:00
• Direct observation 00:00:00
• Using secondary sources 00:00:00
• Interview guides and checklist development 00:00:00
Day Five
• Continuous quality control and management 00:00:00
• Participatory practices for quality assurance 00:00:00
• Working with resource limited and insecure areas 00:00:00
• International examples from other industries 00:00:00
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  • 5 Days

    Training Calendar 2017

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